This policy is updated from time to time, the latest version is published on this page.
Maintaining the security of your data is very important to Capalex. We are committed to respecting data privacy rights. We pledge to use your data fairly and legally. We will be transparent with what we do with data, what we collect and how we use it.
Capalex receive data in a number of ways, including but not limited to website activity, marketing sources and exhibitions.
We may collect the following information:
This list is not exhaustive and we may collect other information for the purposes set out in this document.
Collecting this data helps us understand what you are looking for from us, enabling us to deliver improved products and services.
Specifically, we may use data:
In order to make certain services available to you, we may need to share your data with some of our service partners. These include IT, our investors, delivery and marketing service providers.
Service providers handling data we share with them will have been subject to appropriate data protection and security checks. Contractual obligations on service providers are also in place to ensure data is only used in order to provide the appropriate services to Capalex.
Additional to our service providers, we may share data with:
It is occasionally necessary to share your data outside of the European Economic Area (EEA). This is typically for support services located outside of the EEA. These transfers are subject to special rules and data protection laws. Our standard practice will be to use standard data protection clauses, as defined by European Commission for such transfers.
We will not retain your data for longer than necessary and only for the purposes outlined in this policy. Retention periods differ, based on what data we hold. It is not expected that we will hold personal data longer than 6 years.
Capalex collects and uses customers’ data because is it necessary:
Generally, we only rely on consent as a legal basis for processing in relation to sending direct marketing communications to customers.
Customers and data subjects have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn. To withdraw consent, write or email the contact at the end of this document.
The legal basis under normal conditions, for processing customer data, is that it is necessary for the legitimate interests of Capalex, including:
You have the right to request details of personal information which we hold on you under the General Data Protection Regulations. If you would like a copy of the information held on you, please apply in writing either by email or to the postal address shown above, providing your contact details including an email address, which must match the one held on our records. We may contact you to confirm your identity.
We will use reasonable endeavours to provide information held about you within 1 calendar month of the receipt of your written request.
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites.
Please note that we have no control of websites outside of our domain. If you provide information to a website to which we link, we are not responsible for its protection or privacy.
Always be wary when submitting data to websites. Read the website’s data protection and privacy policies in full.
Telephone calls may be recorded and emails monitored for the following purposes:
All telephone recordings are subject to data protection and security requirements, outlined in this document. Recordings are intended for internal use only.
If you have any questions about this policy, please email email@example.com or write to:
Unit 6 Parkway Industrial Estate